Our Commitment to Your Privacy

At SkillHubsa, we prioritize the confidentiality and security of your personal information. This policy outlines the types of data we collect, how we use it, and your rights regarding your data in accordance with Singapore’s PDPA.

2026/01/28 SkillHubsa 4 Yishun Avenue 4, Singapore, 76 info@skillhubsa.info

Key Definitions

This section clarifies essential terms used within our privacy practices to ensure transparency and understanding.

Personal Data refers to any information relating to an identified or identifiable individual, such as your name, contact details, and course enrollment information.
Processing is any operation performed on personal data, including collection, storage, use, and deletion.
User means anyone accessing or utilizing the services offered by SkillHubsa, including prospective and current students.
Service encompasses all professional certification courses and related functionalities provided through SkillHubsa.
Cookies are small text files stored on your device to enhance site navigation, remember preferences, and enable analytics.

Data We Collect

We collect data directly provided by you and automatically via our platform to optimize your learning experience and maintain service quality.

Data You Provide

When you register or interact with SkillHubsa, you may provide the following information:

  • Full name and identification details
  • Contact information including email and address
  • Educational background and professional certifications
  • Payment and billing details
  • Feedback and course assessment responses
  • Communication preferences

Automatically Collected Data

To enhance usability and security, we collect the following data automatically when you use our services:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on the site
  • Login and error logs
  • Cookies and tracking technologies
  • Geolocation data based on IP when permitted

Data From Third Parties

We may receive data from trusted third parties to improve our offerings and verify information, such as:

  • Authentication service providers
  • Payment processors and business institutions
  • Educational accreditation bodies

Purposes of Data Collection

Your data is used to support key functions including but not limited to:

  • Enabling course registration and management
  • Processing payments and issuing receipts
  • Improving service delivery based on user feedback
  • Communicating updates, offers, and customer support
  • Ensuring security and fraud prevention
  • Complying with legal and regulatory requirements
  • Conducting research to enhance course content
  • Maintaining platform operation and user experience

Legal Basis for Processing

SkillHubsa processes personal data based on applicable legal grounds, including consent and legitimate interests.

Cookies Policy

We use cookies to improve navigation, analyze usage, and personalize your experience. This section explains how we utilize cookies.

Types of cookies include session cookies, persistent cookies, and third-party cookies that assist in analytics and advertising.

Cookies are categorized as essential, performance, functional, and targeting cookies based on their purpose.

You can manage your cookie preferences via browser settings and our cookie management tools available on the site.

Learn more about our full Cookie Policy here.

Data Sharing and Disclosure

SkillHubsa may share personal data with service providers and partners to deliver its services, always under strict confidentiality agreements.

  • Authorized payment gateways for processing transactions
  • Educational institutions for certification verification
  • IT service providers for platform maintenance
  • Legal authorities as required by law
  • Marketing partners with user consent
  • Data analytics providers to improve service quality

International Data Transfers

When necessary, SkillHubsa transfers personal data outside Singapore with appropriate safeguards to ensure its protection.

Transfers conform to legal standards such as contractual clauses and data protection agreements with recipient entities.

Data Retention

We retain personal data for the duration necessary to fulfill the purposes of collection or as required by law.

User account information is maintained while the account is active and for a reasonable period after account closure.

Communications and support inquiries are retained to assist ongoing service and compliance requirements.

System logs are stored to support security incident contribute and operational audits.

Upon expiry of retention periods, data is securely deleted, anonymized, or archived as appropriate.

Data Security

SkillHubsa employs robust security measures to safeguard personal data against unauthorized access, alteration, disclosure, or destruction.

  • Encrypted data transmission with SSL/TLS protocols
  • Regular security audits and vulnerability assessments
  • Access controls and authentication requirements for personnel

Your Data Rights

Users have control over their personal data and may exercise the following rights:

  • Access to their personal data held by SkillHubsa
  • Request correction of inaccurate or incomplete data
  • Withdraw consent where processing is consent-based
  • Request data portability where applicable
  • Object to certain types of processing
  • Request deletion of personal data within legal limits
  • Lodge complaints about data handling
  • Be informed about data collection and usage practices

How to Make Data Rights Requests

To exercise your data protection rights, please contact our Data Protection Officer via the details below.

info@skillhubsa.info

SkillHubsa aims to respond to all requests within 30 days, in compliance with applicable legislation.

Compliance with Data Protection Regulations

While based in Singapore, SkillHubsa aligns its practices with international standards including GDPR principles where applicable.

  • We collect personal data solely for the purpose of providing and improving our certification courses.
  • Your data is stored securely and access is restricted to authorized SkillHubsa personnel only.
  • You can request access to or correction of your personal information at any time.
  • We will never sell your personal data to third parties without explicit consent.
  • Data retained only as long as necessary for the educational services and compliance requirements.
  • We implement technical and organizational measures to protect your information from unauthorized use.

For inquiries regarding data protection, contact the Personal Data Protection Commission Singapore or SkillHubsa's data protection officer at our Singapore office.

Marketing Communications Consent

By registering on SkillHubsa, you consent to receive course updates, event invitations, and promotional materials. You can opt out at any time without affecting your access to other site services.

To unsubscribe from marketing emails, please follow the unsubscribe link at the bottom of any email or contact us directly.

Children's Privacy

SkillHubsa does not knowingly collect personal data from individuals under 16 years old without parental consent, in compliance with applicable laws.

Links to Third-Party Sites

Our website may include links to external sites. SkillHubsa is not responsible for their content or privacy practices and encourages users to review their policies.

Privacy Policy Updates

SkillHubsa may update this privacy statement periodically. Changes will be posted on our website with an updated effective date to keep you informed.